Privacy Protection

Kerikiya Privacy Policy — Your Information is Safe with Us

Kerikiya takes your personal information seriously. This policy explains what data we collect, how we use it, and how we keep it secure.

Last Updated: January 2026
Published in Bengali
SSL Encrypted
Bangladesh

Your data is never sold to third parties.

Safe Transparent Secure
256-bit
SSL Encryption
0
Sale of Data to Third Parties
24/7
Security Monitoring
7 Days
Data Request Response

How We Protect Your Privacy

Here's a quick overview of the key pillars of Kerikiya's Privacy Policy.

Strong Encryption

All your data is protected with 256-bit SSL encryption. The highest level of security is maintained at every stage of data transmission.

Control Over Your Personal Data

You can view, correct, or request deletion of your data at any time. You have full control over your information.

No Data Sales

Kerikiya never sells your personal information to advertisers or third parties. Your data is used solely to provide our services.

Regular security audits

Our systems are regularly audited by independent third-party security experts to ensure your data remains protected at all times.

Cookie Transparency

We are fully transparent about which cookies we use and why. You have control over all cookies except those that are essential.

Marketing Opt-Out

You can opt out of promotional emails or SMS at any time. We respect your preferences.

Summary

Kerikiya takes your privacy seriously. We only collect the information we need, never sell it to third parties, and give you full control over your own data.

1

Introduction

Kerikiya (referred to as "we", "us", or "the platform") is a trusted online gaming platform in Bangladesh. We take the privacy of our members ("you" or "user") very seriously.

This Privacy Policy explains what personal information we collect, how it is used, who it may be shared with, and what rights you have over your data.

By using the Kerikiya website or app, you agree to this Privacy Policy. If you object to any part of it, please discontinue use of the platform and contact us.

About Language

This Privacy Policy has been published in Bengali to ensure all users in Bangladesh can easily understand it. In the event of any dispute, the original document shall prevail.

2

What Information We Collect

Kerikiya only collects information necessary to provide its services. Details are outlined below:

2.1 Information Collected at Registration

Data Type Example Required?
Full Name Your Legal Name Yes
Mobile Number Bangladeshi number Yes
Date of Birth For age verification Yes
Email Address For Contact Optional
Payment Information Mobile Pay/Nagad Number Yes (for transactions)

2.2 Information for KYC Verification

  • National ID (NID) Number and Copy
  • Passport (where applicable)
  • Selfie or Photo (for identity verification)
  • Proof of Address (if required)

2.3 Automatically Collected Information

  • IP address and device information
  • Browser Type & Version
  • Platform usage time and activity logs
  • Transaction History
  • Gaming activity data
3

How We Collect Information

Kerikiya collects information through the following methods:

3.1 Direct Collection

We collect information directly from you when you fill out a registration form, update your account, contact our Help Center, or complete KYC verification.

3.2 Automatic Collection

Some information is collected automatically through cookies, web beacons, and log files while you use the website or app. This data is primarily used to improve platform performance.

3.3 Information from Third Parties

Transaction confirmation details may be received from Mobile Pay, Nagad, or other payment service providers during payment processing.

Please Note

Kerikiya will never ask for your password, OTP, or full payment details over the phone or by message. If you receive such a request, please contact our Help Center immediately.

4

Purpose of Data Use

Kerikiya uses the information it collects for the following purposes:

  • Account Management: To support registration, login, password recovery, and account security.
  • Payment processing: To process deposits and withdrawals securely and to prevent fraud.
  • Customer Support: To resolve your questions and complaints.
  • Legal Compliance: To comply with KYC verification and anti-money laundering regulations.
  • Platform Development: To analyze user experience and improve our services.
  • Promotional Communications: To inform you about offers and bonuses, with your consent.
  • Security: To detect suspicious activity and keep the platform and its members safe.
  • Responsible Gaming: To monitor gaming behavior and identify problematic patterns.
5

Data Sharing & Disclosure

Kerikiya never sells your personal information. However, data may be shared in the following limited circumstances:

5.1 With Service Providers

Payment processors (Mobile Pay, Nagad), IT infrastructure providers, and customer service technology providers may access limited data — solely to carry out their designated functions. All such parties are bound by confidentiality agreements.

5.2 Legal Obligations

We may be required to share information in compliance with Bangladeshi law, court orders, or valid requests from regulatory authorities. In such cases, we will only share what is strictly necessary.

5.3 In the Event of a Business Change

In the event of a business merger or acquisition, your information may be transferred to the new owner. You will be notified in advance if this occurs.

Our Commitment

Kerikiya will never sell or rent your information to advertisers, data brokers, or any third party for commercial purposes.

6

Cookies & Tracking Technologies

Kerikiya uses cookies and similar technologies on its website and app. Cookies are small text files stored on your device.

6.1 Cookie Types

Cookie Type Purpose Can it be disabled?
Essential Cookies Login Sessions, Security No (site will not function)
Functional Cookies Remembering language preferences and settings Yes
Analytics Cookies Site Usage Statistics Yes
Marketing Cookies Showing relevant promotions Yes

6.2 Managing Cookies

You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may affect certain site features.

7

Data Retention & Security

Kerikiya has implemented industry-standard security measures to keep your information safe:

  • Encryption: 256-bit SSL encryption is applied to all data transmissions
  • Access controls: Only authorized personnel have access to specific data
  • Firewall: Advanced firewall and intrusion detection systems are active
  • Regular Backups: Regular backups are maintained to prevent data loss
  • Security Audit: Annual third-party security assessments are conducted

7.1 Data Retention Period

Your data is retained while your account is active and for a defined period afterward as required by law. Financial transaction records are typically kept for up to 5 years after account closure.

7.2 In the Event of a Data Breach

In the event of a data breach, Kerikiya will act promptly and notify affected members as quickly as possible.

8

Your Rights

Under Kerikiya's Privacy Policy, you have the following rights:

Right to Access
You can find out what information we hold about you.
Right to Rectification
You may request corrections to any inaccurate or incomplete information.
Right to Erasure
You may request deletion of your data under certain circumstances.
Restriction of Processing
You may request that we stop using your data for specific purposes.
Data Portability
You can request a copy of your data to download.
Marketing Opt-Out
You can opt out of promotional communications at any time.

8.1 How to Exercise Your Rights

To exercise any of the above rights, please contact us through the Help Center. We will respond to your request within 7 business days. In some cases, certain information may not be able to be deleted for legal reasons.

9

Children's Privacy

Kerikiya is strictly for users aged 18 and above. We do not knowingly collect personal information from minors.

If we become aware that a minor has registered on our platform, we will immediately close that account and delete any information collected.

For Parents

If you suspect your child is using Kerikiya, please contact our support center immediately. We will act promptly and remove any related information.

10

Policy Changes

Kerikiya may update this Privacy Policy from time to time. When changes are made, we will take the following steps:

  • Any changes to this policy will be published on this page, and the "Last Updated" date will be revised accordingly
  • You will be notified in advance of any significant changes via your registered mobile number or email
  • Continued use of the platform after any changes will be considered acceptance of the updated policy.

Previous versions of this policy are retained by us and can be provided upon request.

11

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please get in touch with us:

  • Email: support@kerikiya.vip
  • Help Center: Send us a message directly from the /help-center page
  • Response Time: Response within 7 business days
Response Time

Requests for data deletion or portability will be processed after identity verification, which may take up to 30 days.

Your data is secure — get started now

Your privacy is fully protected at Kerikiya. Register with confidence and enjoy the best gaming experience in Bangladesh.

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